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Hotel · Hanoi · Ha Noi Municipality

La Sante Hotel & Spa

A 4-star stay in Ba Dinh, a short walk from West Lake and a relaxed pace from the Old Quarter.

  • Rated 8.6 from 834 guest reviews
  • Staff rated 9.3
  • Paid airport shuttle and car hire on site
8.6 Great 834 reviews Booking.com 8.6 · 834 reviews

About

La Sante Hotel & Spa

La Sante Hotel & Spa sits in the Ba Dinh district, a 20-minute walk from Hanoi's downtown and close to West Lake and Tran Quoc Pagoda. The hotel offers a currency exchange and ATM on site, plus a paid airport shuttle for easy transfers.

Rooms are described as new and airy, with city or lake views, fireplaces in some categories, and thoughtful touches like tea and coffee facilities and mini-bars. Family rooms and suites cater to a range of travellers, and the in-house restaurant and bar earn praise for quality and service.

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Highly rated staff — Guests consistently highlight the warm, helpful service, and the staff category scores 9.3.
  • New, well-equipped rooms — Rooms are described as brand new, airy, and comfortable, with amenities like mini-bars, flat-screen TVs, and tea/coffee facilities.
  • Great location for exploring — A 20-minute walk to downtown and close to West Lake, Tran Quoc Pagoda, and the Old Quarter.
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Worth weighing

4 to weigh
  • Small bathroom in some rooms — One guest noted the bathroom was extremely small, even though the room itself was high quality.
  • No pets allowed — The hotel does not accept pets, so plan accordingly if travelling with an animal.
  • Check-in starts at 14:00 — If you arrive early in Hanoi, you may need to wait or store luggage until the 2 PM check-in window.
  • No on-site parking mentioned — While parking is listed as an amenity, details are limited – confirm arrangements if driving.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Duplex Room

Deluxe Family Suite

Suite

  • 1 King-size bed
  • City view
  • Fireplace
  • Air conditioning

Duplex Quadruple Room

  • Sleeping arrangements for 4 persons
  • Lake view
  • Fireplace
  • Air conditioning

Family Room

  • 1 King-size bed
  • City view
  • Heating
  • Fireplace
  • Air conditioning

Deluxe Room

  • 2 Single beds or 1 Double bed
  • City view
  • Fireplace
  • Bathtub
  • Air conditioning

Executive Suite

  • 1 King-size bed
  • City view
  • Heating
  • Fireplace
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Non-smoking rooms
  • Lift
  • Safe deposit box
  • Currency exchange
  • ATM/Cash machine

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Paid airport shuttle
  • Car hire

In-room

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Flat-screen TV
  • Electric kettle

Food & Drink

  • In-room breakfast
  • Snack bar
  • Packed lunches
  • Special diet menus
  • Children's buffet

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 834 reviews

Guest-rated 8.6/10 from 834 reviews

Booking.com · 8.6 · 834 reviews
8.6Verified guest

“Mornings started with the scent of fresh coffee and local pho, and the staff were wonderfully warm.”

8.6Verified guest

“A brand-new room with great city views, in an excellent and lovely spot – about a 20-minute walk to downtown.”

8.6Verified guest

“My room came with a large window and a safe box.”

8.6Verified guest

“The room was brand new with a comfy bed, and I loved the beautiful decor and the amazing bar.”

8.6Verified guest

“Spacious room with tea and good AC, a really comfortable stay. Staff were super friendly and exceptionally nice, food was delicious, and service was terrific. Brilliant location near the Old Quarter, right next to West Lake, Tran Quoc Pagoda, and the HOME restaurant.”

8.6Verified guest

“Good service throughout.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: A 20-minute walk from the hotel, the Old Quarter is Hanoi's historic heart, known for its bustling streets, street food, and colonial architecture.

West Lake & Tran Quoc Pagoda: Just next door to the hotel, West Lake offers lakeside walks, and Tran Quoc Pagoda is one of the city's oldest Buddhist sites.

Ba Dinh District: A quieter, more residential district home to government buildings and tree-lined boulevards, offering a local feel within reach of the centre.

42 Chau Long St., Ba Dinh Dist Hanoi Vn, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
38 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Does the hotel allow pets?

No, pets are not allowed at La Sante Hotel & Spa.

Is parking available at the hotel?

Parking is listed as an amenity, but the hotel does not specify whether it is free or reserved for guests.

Does the hotel offer airport transfers?

Yes, the hotel provides a paid airport shuttle, and car hire is also available.

Is breakfast available at the hotel?

Yes, the hotel offers in-room breakfast, a snack bar, and special diet menus upon request.

Are family rooms available?

Yes, the hotel has Family Rooms, a Deluxe Family Suite, and a Duplex Quadruple Room that sleeps four.

Nearby

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The bottom line

A reliable, well-reviewed choice in Ba Dinh with standout staff and comfortable new rooms, ideal for travellers who want a quieter base near West Lake and within walking distance of the Old Quarter.

8.6Based on 834 guest reviews and our own editorial standards.

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